Shipping, Returns & Refunds Policy

Shipping & Handling

Orders are shipped via USPS and other premium carriers for the 48 contiguous states and via U.S. Postal Service Priority Mail for Alaska and Hawaii. We ship to most countries worldwide.

Free 1-3 Day Delivery On Orders Over $50

Orders up to $50: $5.99

$50.01 and Over : FREE*

Alaska and Hawaii: Add $15 (USPS Priority)

International: From $5.99 (select country website)

Free Shipping Policy

Free shipping is applied to all orders over $50. Taxes, shipping and other charges do not apply to minimum purchase requirement. Alaska and Hawaii fees and surcharges still apply.

Fast 1-3 Day Delivery To Contiguous U.S.

The processing time for orders is 3 to 12 hours. Please keep in mind that during holidays or new product promotions, this time may vary. 

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transportation strikes or delays, nor any extra fees, customs or charges once the package has left the United States.  If you are unhappy with the delivery of your order, please contact the shipping company first.

Track Your Package

U.S Orders can be tracked at: https://www.usps.com/shipping/trackandconfirm.htm Tracking number and link is emailed after orders are shipped.

Undeliverable packages will be cancelled and refunded once received and processed at our distribution centers less a $6 administration fee. 

Payments

CARDS: Visa, MasterCard, American Express, Diners, JCB & Discovery.

eWALLETS: Google Pay, Apple Pay, Amazon Pay and PayPal.

PAY LATER: PayPal Credit and AfterPay.

All prices are charged in American Dollars (USD)

Subscriptions

Don’t run out of your Conceive Plus products when trying for a baby! Here at Conceive Plus we understand how important it is to be prepared and that’s why we offer our products on subscription!

You can either buy a product or buy a product on subscription. With a subscription, we’ll take care of shipping your products to you every month so you’ll never run out. You’ll get an email each month to let you know when it’s on the way and a tracking number so you can track it. You can add different products to your subscription, and you can remove products whenever you want, it’s really easy.

When you conceive or stop trying, simply turn off the subscription. You’re in control from the MY SUBSCRIPTIONS page.

Returns

We do not accept returns, exchanges or refunds. All sales are final.

Privacy

We respect your privacy and we ship discreetly. Orders are packaged in standard brown cartons or standard shipping company packaging with no indication of the contents. We aim to provide you with the best products and the highest level of service. Orders are bound by our Terms and Conditions and Privacy Policy.

Policy updated 7 February 2020